Terms and Conditions

1. Agreement to Terms

By accessing or using the services of Precision Engineering Works ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services or website.

These terms apply to all visitors, users, and others who access or use our engineering services, including but not limited to precision machining, CNC services, manufacturing consultations, and any related professional services.

2. Services Description

Precision Engineering Works provides professional engineering and manufacturing services including:

• Precision CNC machining and fabrication
• Custom part manufacturing and prototyping
• Engineering consultation and design services
• Quality control and inspection services
• Technical support and project management

All services are subject to availability, technical feasibility, and mutual agreement on specifications and pricing. We reserve the right to refuse service or modify service offerings at our discretion.

3. User Obligations and Conduct

When using our services or website, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of any account credentials
• Use services only for lawful purposes and in accordance with these Terms
• Not engage in any activity that interferes with or disrupts our services
• Comply with all applicable local, national, and international laws
• Respect intellectual property rights of the Company and third parties

4. Prohibited Uses

You may not use our services or website to:

• Engage in any unlawful or fraudulent activity
• Transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems or networks
• Interfere with the proper functioning of our services
• Harvest or collect information about other users
• Impersonate any person or entity or misrepresent affiliation
• Use our services to manufacture items for illegal purposes
• Infringe upon intellectual property rights of any party
• Engage in any form of automated data collection without permission

5. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, software, designs, and technical documentation, is the property of Precision Engineering Works or its licensors and is protected by Croatian and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes related to our services. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without our express written permission.

Custom designs, engineering drawings, and technical specifications created specifically for clients remain subject to separate intellectual property agreements as outlined in individual service contracts.

6. Service Agreements and Orders

All service engagements require a separate written agreement or purchase order specifying:

• Detailed specifications and technical requirements
• Pricing, payment terms, and delivery schedules
• Quality standards and acceptance criteria
• Intellectual property ownership and usage rights
• Confidentiality and non-disclosure provisions

Quotes and estimates are valid for 30 days unless otherwise specified. We reserve the right to modify pricing based on material costs, technical requirements, or project scope changes.

7. Payment Terms

Payment terms are specified in individual service agreements. Standard terms include:

• Deposits may be required for custom projects or large orders
• Payment is due within the timeframe specified on invoices
• Late payments may incur interest charges as permitted by law
• We reserve the right to suspend services for overdue accounts
• All prices are exclusive of applicable taxes unless stated otherwise

8. Warranties and Quality Assurance

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. Products manufactured will conform to agreed specifications within standard tolerances.

Quality assurance procedures include inspection and testing as appropriate for each project. Any defects or non-conformances must be reported within the timeframe specified in the service agreement.

This warranty does not cover damage resulting from misuse, improper storage, unauthorized modifications, or normal wear and tear.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party using our services
• Unauthorized access, use, or alteration of your transmissions or content
• Production delays, equipment failures, or force majeure events

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific services giving rise to the claim within the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Precision Engineering Works, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your access to or use of our services
• Your violation of these Terms and Conditions
• Your violation of any third-party rights, including intellectual property rights
• Your use of products or services provided by us in any unlawful manner

11. Confidentiality

Both parties acknowledge that they may have access to confidential information during the course of business. Confidential information includes technical data, designs, specifications, business strategies, and proprietary processes.

Each party agrees to maintain confidentiality and not disclose such information to third parties without prior written consent, except as required by law or to perform obligations under service agreements.

This confidentiality obligation survives termination of any service relationship for a period of five (5) years.

12. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, supply chain disruptions, or utility failures.

The affected party shall provide prompt notice and use reasonable efforts to minimize the impact. If force majeure continues for more than sixty (60) days, either party may terminate affected service agreements without liability.

13. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms and Conditions
• Non-payment or violation of payment terms
• Fraudulent, abusive, or illegal activity
• Request by law enforcement or government agencies

Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, confidentiality, limitation of liability, and indemnification shall survive termination.

You may terminate service agreements in accordance with the terms specified in individual contracts. Cancellation fees may apply for work in progress.

14. Modifications to Terms

We reserve the right to modify or replace these Terms and Conditions at any time at our sole discretion. Material changes will be notified through our website or by email where contact information has been provided.

Your continued use of our services following the posting of changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

The "Last Updated" date at the top of this page indicates when these Terms were last revised.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Croatia. Both parties consent to the personal jurisdiction of such courts and waive any objection to venue.

For international clients, Croatian law shall apply unless superseded by mandatory provisions of applicable international treaties or conventions.

16. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our services, the parties agree to first attempt resolution through good faith negotiations.

If negotiations fail to resolve the dispute within thirty (30) days, the parties may pursue mediation before a mutually agreed mediator. The costs of mediation shall be shared equally.

If mediation is unsuccessful, either party may pursue legal remedies through the courts specified in the Governing Law section. Each party reserves all rights to seek injunctive relief for intellectual property violations or confidentiality breaches.

17. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid under applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions.

18. Entire Agreement

These Terms and Conditions, together with any service agreements, purchase orders, and our Privacy Policy, constitute the entire agreement between you and Precision Engineering Works regarding our services and supersede all prior agreements and understandings.

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

19. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Precision Engineering Works. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by use of or reliance on any third-party content, goods, or services.

20. Contact Information

For questions, concerns, or notices regarding these Terms and Conditions, please contact us at:

All legal notices must be sent in writing to the address above or via registered email. Notices shall be deemed received when actually received or, if mailed, five (5) business days after mailing.